Wine Guy: So, what do you do at work?
Me: Well, I plan programs, I help customers...
Wine Guy: Yeah, but what do you do?
Me: Uhm, I come up with the idea for a program, talk to my supervisors, plan the program, promote the program, host the program, evaluate the program, help customers, update the website, buy books, get rid of books, go to schools...what more do you want?
Wine Guy: Yeah, I don't know what that means.